I recently purchased a server from Sharktech.
How ever the network is rubbish and is constantly timing out, also the DDoS Filtering systems are rubbish. 15 seconds to Mitigate DDoS Attacks?
http://puu.sh/2TEsw.png
http://puu.sh/2TEtK.png
Very Late so my response is limited. but I think you have enough information to look at.