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my only BAD experience so far, with only NECS, happened JUST NOW!

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I was already banned from their service completely, so I would try my best to retrieve any evidence I have got on my hand to list them below !!


NECS posted offer: http://www.lowendtalk.com/discussion/8037/necs.co.uk-256mb-kvm-3.00-700-gb-15gb-maidenhead-uk-new-location

I placed order and got my VPS details. Just after 1 mins, sales team send me email saying they invoiced me the wrong price and they will increase it! (see screenshot below)

!(http://i50.tinypic.com/10s8xw1.png)

I replied to kindly check if that means this month was 2.50 and next month will be 3.00 (incl. VAT), so they replied:

!(http://i47.tinypic.com/fa3ig7.png)

which was something quite confusing/unclear to me (sorry I am not a native english speaker), made me thinking of their quality of support or I doubt that will be some undefined price shooting at me sometime soon.

Therefore, I start to considering quit their service by end of this cycle and for my own privacy protection so I started to "erase" my personal details off their system, and writing a final email check with them.

Surprisingly at the meantime I got an email saying I got an refund, so I asked the reason, the answer coming back from them are "I am fraud person":

!(http://i45.tinypic.com/jseh6q.png)

I even didn't have 30sec to reply to them before they permanently blocked my access to their website. That was the "best" and "quickest" customer service I have been experienced so far. So I couldn't retrieve any communication or account screenshot for you guys any more.

That was my story. Not to argue or saying they are BAD provider, but it is only my bad experience.

I am still happy with Hostigation, Allsimple, Evorack, BuyVM, etc. Thank you all!


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